In Extenso TCH has extended its consulting activities to incorporate the restaurant industry

In Extenso TCH has developed a wide service offer that now also encompasses restaurant industry consulting. This new activity complements our core tourism business, both in terms of hotels and tourist sites or cultural venues that offer food and beverage services.

We believe it makes sense to offer our clients – whether in our general assignments or in the case of a specific mandate – the services of an F&B expert who can bring the right solution to a problem that requires experience, technical knowledge or curiosity.

Fabien Darbon is now developing this business in close partnership with IE TCH. Several assignments have already been jointly completed in the following fields:

• Organisational strategy and quality (including an assignment undertaken for a major French football stadium)
• Performance optimisation (fine-tuning and recommendations)
• Market analysis
• Restaurant concept recommendations
• Business plans and financial feasibility analysis on the basis of cash flow projections.

A doggedly digital transformation… responding to the explosion of the collaborative economy

The arrival of new players with atypical offers and business models is naturally perceived as a threat by traditional hoteliers. But the arrival of these actors has spearheaded the transformation of the client relationship through the digital environment. Using digital channels allows hoteliers to innovate and to differentiate themselves at each stage of the guest’s journey.

Sensations, trends and evolutions in the restaurant industry

The restaurant sector has traditionally been divided into two main categories. Certain establishments do not exactly fit into this framework, but simplifying the model and dividing into two distinct clusters is a handy operational approach for skimming the sector’s news.

Culture: a major driver of tourism appeal

Although culture and tourism often go hand in hand – grouped in the same local development networks or in integrated organigrams – the mutual benefits are somewhat hazy for many actors, and are not perceived as proportional to the – often public – financial and human resources available.

Urban apart-hotels: Ile-de-France resists under sufferance, whilst major cities see growth

In Ile-de-France, the growth in demand observed up until October 2015 came to a brutal end with November’s tragic events. With the exception of apart-hotels located at the heart of the capital, the Ile-de-France market finished the year with just a moderate rise or fall in RevPAR. In regional France, the urban apart-hotel market was essentially supported by rising occupancy, enabling properties to post RevPAR growth in 2015.

Hotel industry trends for 2016

Philippe Gauguier et Olivier Petit, In Extenso Tourisme, Culture & Hôtellerie partners, were interviewed by Business Immo during their annual conference which took place in February 2016 in Paris …

They do a brief review of 2015 trends in the hotel industry in Paris and Province and an outlook for 2016 .

Programming for public facilities

“The delicate, essential programming task must be entrusted by the contracting authority – and under its responsibility – to a professional in the domain. This is the only way to obtain pertinent studies, focused as much on the quality of processes as on the future project itself”.

Overhaul of French territories

A new approach for public tourism policies and investments

The territorial overhaul of our singular “mille-feuille” administration is being instigated with the emergence of “grandes regions”, the announced suppression of departments and the affirmation of inter-communal cooperation.

Non-monetary recognition in the hotel sector

Development of an efficient recognition system

In a difficult economic climate that limits, amongst others, the possibility of granting pay rises and bonuses, coupled with a strained job market, managing to attract and retain talent has become a priority for businesses, particularly in the hotel sector where they struggle to fill vacant positions.

Digital and the hotel industry

The challenges involved in transforming the model

Today, the future of the hotel industry is driven by two factors. The first is an opportunity: an increase in the number of tourists, which according to the World Trade Organisation, will grow from 1 billion today to 1.8 billion by 2030. The second is a threat: the rise in the number of online travel agencies such as Booking.com and Expedia, and the emergence of new collaborative models such as Airbnb.